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Make a report to Stopline

Make a Report

Phone

1300 30 45 50 – Australia

Email

Send an email to: [email protected]

Make a report via your smartphone.

Post

Attention: Care Connect, c/o Stopline, PO Box 403,
Diamond Creek, VIC 3089, Australia

NRS - National Relay Service

The NRS is a vital service that allows people who are deaf, hard of hearing or have a speech impairment to make and receive phone calls.

Whistleblower Hotline

This website is part of the service provided by Stopline Pty Ltd to Care Connect people, contractors and other stakeholders to enable the reporting of any issue that may adversely affect Care Connect or its people or reputation. Further information on the sorts of matters that should be reported and the ways that they can be reported are found throughout this site. We encourage you to explore this site, where you will find access to the Care Connect Code of Conduct and answers to some of the most frequently asked questions about the service provided to Care Connect by Stopline and how it works.

Dear Colleagues, Clients and Partners,
At Care Connect, integrity and transparency are central to how we work. To support this, we offer a confidential whistleblower program that allows anyone connected with Care Connect — including employees, contractors, clients and other stakeholders — to report concerns about improper conduct.
Our program is supported by Stopline, an independent service that receives reports via phone, email, mail or their secure website. You may choose to remain anonymous, and translation services are available if needed.
The Stopline website also provides access to our Code of Conduct, Whistleblower Policy and helpful FAQs. This program reflects our commitment to strong governance and reinforces the trust our community places in us.